At Cannabolic, our mission is to deliver accurate, informative, and reliable content on CBD and related topics to our readers. We understand the importance of maintaining the highest editorial standards and take seriously our commitment to providing content that is fair, transparent, and trustworthy. This Editorial Complaints Policy outlines the procedures and guidelines for addressing concerns and complaints related to our editorial content.
How to Submit a Complaint
If you believe that any content on Cannabolic.co.uk is inaccurate, misleading, or fails to meet our editorial standards, we encourage you to bring it to our attention. Please submit your complaint via email to [email protected] and include the following details:
- Your name and contact information.
- A clear and detailed description of the specific content in question.
- The URL of the page where the content is located.
- The reasons you believe the content is inaccurate or does not meet our editorial standards.
- Any supporting evidence or documentation that can assist us in evaluating your complaint.
Upon receiving a complaint, our editorial team will conduct a thorough review of the content in question. This may involve consultation with relevant subject matter experts, fact-checking, and a careful examination of the information presented.
We are committed to addressing your concerns promptly. You can expect an acknowledgment of your complaint within 48 hours of submission. The full review process may take additional time, but we strive to provide a detailed response within 10 business days.
Correction, Retraction, or Explanation
If our review determines that the content in question is inaccurate or does not meet our editorial standards, we will take appropriate action. This may involve issuing a correction, retraction, or providing a detailed explanation of the situation. We value transparency and will communicate the steps taken to address the issue.
Should you be dissatisfied with our response, you have the right to appeal. Send any additional information or concerns to [email protected], and our editorial team will conduct a reevaluation.
Cannabolic is dedicated to continuous improvement, and we appreciate your feedback as it contributes to the enhancement of our editorial processes.
Thank you for your trust in Cannabolic.
Editorial Team, Cannabolic.co.uk